Responsible Gaming Policy

Our Responsible Gaming policy is at the forefront of creating a fair and safe gaming environment for all our players. Since its inception, Betway has aimed at providing an innovative sports betting platform.

We’re committed to upholding integrity, fairness, and reliability and we will always do our best to uphold our responsible gaming policy.

Gambling Self-Assessment and Help

If you need assistance in identifying whether you need help or adjusting your gambling behavior, you can take a test to temporarily assess and better understand your current levels of play.

Responsible Gaming: Identity Checks

We take very strict measures to ensure that we allow only people of legal age to participate and enter Betway. The legal age for online gaming is 18, should we find any player not complying with this regulation, this account will be permanently closed.

Responsible Gaming: Self-Exclusion

Should you feel that you are spending more than what you would like on gambling, you also have the option to self-exclude, this will prevent you from accessing your account.

Upon receiving the self-exclusion request, we will take the necessary steps to block access to your account, depending on the length of your self-exclusion.

Activity Statement

Information relating to all your gaming sessions, bets placed, deposits and withdrawals made can be accessed up to 6 months. Log in and check under My Account for a history of your recent transactions.

For any further assistance on self-exclusion, feel free to contact our support staff available 24/7 on a number of platforms such as email, live chat, social media and call.